📄 PRIVACY POLICY

This Privacy Policy explains how Swim Masters Singapore collects, uses, and protects personal information from users (“Users”) of this website and our swimming lesson services. By using this website or registering for our swimming lessons, you agree to the terms outlined in this Privacy Policy.

We may collect personal information when Users visit our website, register for swimming lessons, submit enquiry forms, contact us via email or WhatsApp, or communicate with our team regarding bookings. Information collected may include name, email address, phone number, child’s name or age (for kids lessons), and preferred swimming location or schedule. Users may browse our website anonymously, and personal information is only collected when voluntarily provided. Failure to provide required information may limit access to certain services.

We may also collect non-personal data such as browser type, device type, operating system, internet service provider, pages visited, and time spent on the website. This information helps us improve website performance and user experience.
Our website may use cookies to enhance user experience. Cookies help remember user preferences and analyse website traffic. Users can disable cookies through their browser settings, although some parts of the website may not function properly.

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We use collected information to manage swimming lesson registrations, organise classes, assign instructors, and manage schedules. Information is also used to respond to enquiries, improve our services and website, and communicate important updates such as lesson reminders, schedule changes, weather alerts, or pool closures.
We implement reasonable security measures to protect personal information from unauthorised access, alteration, or disclosure. Access is restricted to authorised personnel only. However, no method of transmission over the internet is completely secure.
We do not sell, trade, or rent personal information. Limited information may be shared with trusted third-party providers such as payment processors or booking systems strictly for operational purposes.
Our website may contain links to external websites. We are not responsible for their content or privacy practices, and Users should review their policies separately.
We may update this Privacy Policy from time to time, and updates will be posted on this page. Continued use of the website constitutes acceptance of any changes.
If you have any questions, please contact Swim Masters Singapore at admin@swimmingcourses.sg or via WhatsApp at +65 9060 1817.